Terms & Conditions

Effective Date: 24/02/2026

By opting into SMS communications from Home Makeover Experts (“we,” “our,” or “us”) through our website, scheduling form, or any other medium, you agree to the following terms:

1. Types of Messages

By providing your phone number and consent, you agree to receive SMS/text messages from Home Makeover Experts. These messages may include:

  • Appointment confirmations and reminders
  • Technician dispatch and arrival notifications
  • Repair status updates and part availability alerts
  • Customer care communications
  • Account and billing notifications
  • Follow-up messages after completed service

2. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3. Opt-In Method

You may opt in to receive SMS messages from Home Makeover Experts in the following ways:

  • By submitting an online form.

SMS consent is collected when you voluntarily provide your phone number through our website scheduling form or other opt-in methods. By submitting your information, you confirm that you are the owner or authorized user of the mobile phone number provided.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Home Makeover Experts.

4. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
  • Message frequency may vary.

5. Message Frequency

Message frequency may vary depending on your service activity and appointment schedule.

6. Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for details about your text messaging plan.

7. Opt-Out 1

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

8. Help

For assistance, reply HELP to any message or visit our website at https://experthomemakeover.com/. You may also contact us directly at:

  • Email: info@experthomemakeover.com
  • Phone: (323) 510-5522

9. Supported Carriers

Messages are sent via major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy at https://experthomemakeover.com/privacy-policy/ for information on how we collect, use, and protect your personal data.

11. Changes to These Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.

12. Contact Us

Home Makeover Experts
Website: https://experthomemakeover.com
Email: info@experthomemakeover.com
Phone: (323) 510-5522

Call Us: 323-510-5522